Shipping Policy

This Shipping Policy outlines how Skillemy, an online platform offering digital services, handles the delivery of courses and other digital content to users.

1. Delivery of Digital Services

a. Instant Access: Upon purchase, users will receive instant access to the courses they have enrolled in. There is no physical shipment involved, as all content is delivered digitally through our platform.

b. Course Access: Users can access their courses and digital content through their Skillemy account dashboard. Course materials, including videos, documents, and quizzes, are available for streaming or download as specified by the course creator.

2. Payment and Purchase Confirmation

a. Payment Confirmation: Upon successful completion of a course purchase, users will receive a payment confirmation email from Skillemy, confirming the details of their purchase.

b. Enrollment Confirmation: Users will also receive an enrollment confirmation email, which includes instructions on how to access the purchased course.

3. Refund and Cancellation Policy

a. Refunds: Since Skillemy offers digital services, we do not offer refunds for course purchases. However, users may request refunds directly from the course creator, subject to the creator’s refund policy.

b. Cancellation: Users have the option to cancel their enrollment in a course at any time. If a user cancels their enrollment, they may lose access to the course content, depending on the creator’s policy.

4. Support and Assistance

a. Customer Support: If users encounter any issues with course access or have questions about their purchase, they can contact Skillemy’s customer support team for assistance.

b. Technical Support: Skillemy provides technical support to ensure smooth access to courses and resolve any technical issues that may arise.

5. Changes to this Policy

a. Modification: Skillemy reserves the right to modify or update this Shipping Policy at any time, without prior notice. Any changes will be effective immediately upon posting on our platform.

6. Contact Us

a. Questions: If you have any questions or concerns about our Shipping Policy, please contact us at info@skillemy.in